Boats Group (Boats Group) has today announced that Kate Bray has joined its international division as director of client engagement. Kate will be based at Boats Group’s offices in Fareham, UK.
With over 15 years’ experience in the marine and leisure travel industry, Kate has held senior management roles for high profile marine brands including Sunsail, The Moorings and Le Boat. She was previously distribution director for TUI Marine where she led an international team of sales and account managers.
In her new role as director of client engagement, Kate’s focus is customer satisfaction, retention and growth. Working closely with the sales and account management teams, she will be responsible for ensuring that Boats Group customers receive high levels of service and consultation whilst also identifying developing client needs.
Ian Atkins, president of Boats Group, commented: “As director of client engagement, Kate will be dedicated to ensuring our clients receive exceptional service. Her appointment underlines our commitment to and investment in, our relationships with all our 5,500 clients around the globe. Kate has a wealth of experience in the marine and leisure travel industry and we are delighted to welcome her to the Boats Group team.”
Bray added: ”I am excited to join the passionate and professional team at Boats Group and immerse myself in a part of the marine industry that I have experienced for many years. The global marine market is showing clear signs of recovery, and Boats Group is ideally placed to help and encourage its clients to benefit from the economic improvement we are seeing.”
Boats Group is a division of Dominion Enterprises and owns and operates the four largest and most popular marine industry web portals. Boats Group now employs 180 people with customers in 106 countries and an annual total of more than 61 million unique visitors.